Northstar support
Contact NorthstarVFR.
Need help with an order, product question, digital download, or shipping issue? Send a message through the form below or email NorthstarVFR support directly.
Order support
Questions about order status, shipping, returned packages, address issues, or reshipments are best handled with your order number included.
Product questions
Ask about Pre-Tabbed FAR/AIMs, DIY FAR/AIM tab sets, digital guides, bundles, books, pilot supplies, or partner flashcards.
Digital access
If you purchased a digital product and cannot access it, send the order number and the email used at checkout so the order can be located.
Send a message
Use the form or email support directly.
The fastest way to get help is to include the details needed to identify the order or product in question. For order-specific questions, the order number and checkout email are especially helpful.
Helpful details to include
- Order number, if the message is about an existing order.
- The email address used at checkout.
- The product name, variant, or training path involved.
- A short description of the issue or question.
Before sending
Many common questions are answered in the FAQ.
For general product, shipping, digital download, return, and FAR/AIM questions, the FAQ may have the answer you need.